FAQ

We hope these commonly asked questions will answer any questions that you may have about our company and its services. If you do not find your question among these, please contact our customer support department and ask away.

About Us

  • What kinds of writing do you offer?

    We provide any kind of academic writing products to students at any level of study. This would include all types of writing assignments from basic essays through doctoral dissertations. We provide admissions and scholarship essays, homework help, editing/proofreading, and test-taking. In the area of copywriting, we offer content writing for online businesses – websites, ad and marketing materials, blog and social media writing, etc. 

  • Why are you better than other writing services out there?

    We can only tell you what we offer – original, plagiarism-free products, crafted by degreed professionals and produced according to your specific instructions.

  • What are your guarantees and benefits?

    We guarantee plagiarism-free writing, authentic research, and customer satisfaction. If you are not completely satisfied with what you receive, we will revise it until you are, for free. We provide certain free pages and offer a great discount program. We also guarantee confidentiality.

  • How do your prices compare to other writing services?

    We believe we have the most affordable pricing for the quality our customers get. Pricing is based upon a few key factors – your academic level, the type of product you order, the number of pages, and your deadline date. We tabulate your price as you complete the order form, and you have the final, fixed price before you submit that order. Obviously, the longer the lead time you give us, the lower the price will be. Use our price table to calculate your price before placing an order.

Information About Our Writers

  • Where do your writers come from?

    Our writers have verified degrees from well-known and accredited colleges and universities. As a team, they cover all academic fields and all degree levels – Bachelors through Ph.D.’s.
    We screen our writer applicants very carefully, verify their credentials, and test them through the writing of an original piece of writing that we assign. 
    In addition to academic writers, we have departments to cover editing and proofreading, journalism, creative writing, and copywriting.
    Our writers are all native English-speaking graduates of English-speaking universities.

  • Will I know what a writer is assigned to my order?

    Neither one of you will know each other’s name, because we use ID numbers for identity protection. But, we do set you up with a personal account that you and your writer use to talk directly with one another.
    We believe that direct communication between the customer and writer is the only way for the customer to get exactly what he wants.
    We assign writers to orders based upon the details of each order. They will always have the appropriate degree and level of degree to complete the order successfully.

State of Writing Guarantees

  • What happens if I am not satisfied?

    We have a published guarantee of customer satisfaction. If you are not happy with any part or all of the product you receive, we will revise it until you are. Our goal is a 100% satisfaction rate, and we are pretty close to that.

  • How do you protect my identity and privacy?

    We urge you to read our privacy policy. However, you should know that when you place an order, you do have to give us your name, email address and phone number. All of this is encrypted and stored behind firewalls. You are given an ID number and that is how you will be known in our system.
    We do not share personal information with any third party – ever. Your secret is safe with us.
    We also do not store your financial information. We use a secure, SSL-certified third-party payment processor – one that many online retailers use in confidence.

  • How do I know my essay is not plagiarized?

    We have a guarantee of originality, and we back it up as follows: 
    •    Every finished product goes to our editing department. In addition to being checked for quality, it is scanned for plagiarism
    •    We are happy to supply a plagiarism report to you

  • How fast can you do an essay or a paper?

    We can meet very urgent deadlines, so feel free to order with any deadline you may have. Only very rarely do we have to turn down an order or miss a deadline because of emergency situations with a writer. Just contact us, give your deadline time, even within hours, and we will get to work.

The Process From Start to Finish

  • When I am ready to order, what do I do?

    You go to the order form on our site. We ask that you fill in every field. We need detail so that we can assign the most suitable writer. Please make sure that you re-check the details of your order before you submit it. You will also make payment at the time of submission.

  • Do you let me know that a writer is working on my order?

    Yes. As soon as a writer is assigned, we notify you and ask that you access your personal account page to speak directly with that writer.

  • How do I get my essay when it is finished?

    We send you an email. Then, you get onto your account page and open the piece of writing. At that time, you review it carefully. If it is exactly as you want it, click “approve” and you can download it. If you want changes, click “revision request” and fill in the details of what you want to be revised. It will be quickly done.

Legal Questions

  • Is it legal to use writing services?

    Of course, it is. We are just like any other online retailer. You are ordering and paying for a product.

  • Do I have to tell anyone I am using a writing service?

    Absolutely not. No one has to know unless you decide to tell them.

  • Is using your service considered plagiarism?

    No. And here’s why. Plagiarism is using someone else’s owned piece of writing as your own. In this case, an original piece of writing has been created for you, has been delivered to you, and becomes your property. We dump it from our system, and it will never be used or seen again.

If these FAQ’s have answered your questions, great. If not, just get in touch and ask away. We have your answers.